Step 1: To re-enable your My Account or profile you must submit a request in writing via email to online@dmirs.wa.gov.au.

Regarding your email:

• send your email from the same email address registered against the My Account or profile that you wish to re-enable;
• make the Subject: “Re-enable My Account / Profile: <insert your name>”; and
• in the body of your email write, “Please re-enable the My Account or profile held under the name of <insert your name>.”

NOTE: Sending a request to re-enable your My Account or profile from your registered email address that also states your name from your account / profile, is a security measure. This action assures us that it is you who is making the request.

You will be advised by email when your account or profile is enabled.