Turn off two-step authentication (2FA)

Before proceeding ensure you are signed in. If you need assistance to sign in, please read the sign in chapter and sign in to the required online service. 

Step 1: Two-step authentication can be turned off via the "Manage my account" function which is available from within the online service.

Click on the "Manage my account" option under your name, located in the top right corner.

Or, if you are a FuelWatch subscriber you can click on "Manage my account" after clicking on your name located in the top right corner.

Step 2: In the "Manage my account" page, click on the "Edit two-step authentication" link.

NOTE: This link will only be visible if two-step authentication is turned on.

Step 3: Click on the link "Turn off", located to the right of the Status heading.

Step 4: Supply your password and then click on the "Turn off" button, located near the bottom of the page.

Step 5: You will now be directed to the "Thank you" page, confirming that two-step authentication has been turned off. Click on the "Continue" button.

You will also receive an email titled "two-step authentication turned off.

Step 6: You will be returned to the "Manage my account" page. You can verify the status of your two-step authentication on this page.

From here you can click on the "Back to" button, located at the top of the "Manage my account" page. This will return you to the online service.