The National Relay Service helps deaf, hearing and/or speech-impaired people to make and receive phone calls. The department uses NRS to ensure our contact numbers are accessible to people who are deaf or have a hearing or speech impairment.

To access a standard, mobile, 1300, or 1900 number for the department:

• TTY users - phone 133 677 then ask for the phone number you wish to contact
• Speak and Listen (speech-to-speech relay) users - phone 1300 555 727 then ask for the phone number you wish to contact
• Internet relay users - visit the National Relay Service website and ask for the phone number you wish to contact.

To access an 1800  number for the department:

• TTY users - phone 1800 555 677 then ask for the 1800 toll-free number you wish to contact
• Speak and Listen (speech-to-speech relay) users - phone 1800 555 727 then ask for the 1800 toll-free number you wish to contact
• Internet relay users - visit the National Relay Service website and ask for the 1800 toll-free number you wish to contact.

For more information visit the National Relay Service website.