The DEMIRS Customer Service Charter sets out our service commitments to our customers, so you know what you can expect from our department with regards to staff interactions, information, services, privacy and security, confidentiality and giving feedback.

Our service commitments

Our staff

It is always a pleasure to acknowledge the hard work and commitment of DMIRS staff. 

Together we have progressed and achieved many goals for a busy 2022–23 and I continue to be proud of the work we are doing to bring positive outcomes for the State and the people in the community. 

DEMIRS was one of the first agencies to participate in the Public Sector Commission’s Agency Capability Review program.

The review examined the structures, processes, resource use, systems and governance we have in place to help us better understand where we are doing well and where we need to focus more effort.

DEMIRS is committed to fostering a workplace where diverse backgrounds, abilities and experiences of our staff and communities are understood, embraced and celebrated.

We believe that creating a culture where diversity and inclusion is at the forefront of everything we do, will support our people to thrive at work.

Everyone should feel safe to be themselves at work and empowered to contribute their unique perspectives and skills, with opportunities to develop their capability and progress their careers.

This Statement provides guidance about what contractors, subcontractors and suppliers can expect when conducting business with the Department of Energy, Mines, Industry Regulation and Safety (DEMIRS), and the ethical standards we apply. It also sets out our expectations of those who do business with us. 

The mission of DEMIRS is to support a safe, fair and responsible future for the Western Australian community, industry, energy and resources sector.

Energy Policy provides advice and analysis on all aspects of energy policy in Western Australia. We assist the Minister for Energy and broader government to make well-informed decisions on our state's energy future, for the benefit of energy consumers.

Contact
Energy Policy

Address:
Energy Policy
Level 1, 66 St Georges Terrace, Perth, WA 6000

Telephone:(08) 6551 4600

Email:
EPWA-info@dmirs.wa.gov.au

Media enquiries:
EPWA-Communications@dmirs.wa.gov.au