Western Australia’s public sector performance management framework is referred to as Outcome Based Management (OBM). Our OBM reflects the department’s contribution towards these government goals:

And towards our purpose of: Supporting a safe, fair and responsible future for the Western Australian community, industry and resources sector.

Outcome Based Management Structure

The following OBM Framework was endorsed by the Department of Treasury for the department’s reporting in 2018–19 and onwards:

Goverment Goals, Better Places and Stronger Communities

Outcome

Supporting a safe, fair and responsible future for the community, industry and resources sector.

Effectiveness

  • Stakeholder satisfaction with the department as an effective resource sector regulator.

Effectiveness

  • Number of work-related traumatic injury fatalities.

Effectiveness

  • Stakeholder satisfaction with the department as an effective industry regulator.

Services

Resources Advice and Regulation Service

Ensuring the State’s natural resources are developed and managed responsibly through the provision of resource advice and regulatory services to the Western Australian community.

Efficiency
  • Average cost of resource regulation per live title.

Safety Advice and Regulation Service

The provision of advice and regulatory services to the Western Australian community in the area of occupational safety and health.

Cost effectiveness
  • Cost of work-related lost time injury and disease claims in relation to cost of service.
Efficiency
  • Percentage of high-risk work licence applications determined within agreed timeframes.

Industry Advice and Regulation Service

The provision of advice and regulatory services to the Western Australian community in the areas of consumer protection, building and plumbing, electricity and gas, and labour relations.

Efficiency
  • Average cost per transaction to deliver industry advice and regulation services.

The OBM structure is designed to be outward-facing, reflecting information that is of value to the public. A single outcome was chosen to provide a shared focus for the department, and the three services are reflective of the department’s functions and substantially align to the department’s organisational structure. Each of the three effectiveness key performance indicators are aligned with one of three services, to ensure the effectiveness of our core business is measured against this one outcome statement. The delivery of our services are measured by three efficiency and one cost effectiveness indicator. As these are all new indicators, where possible, results have been backcasted to provide a 2017–18 result for comparative purposes.